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This article contains setup instructions for using Webnames-provided email accounts within Gmail

Garrett Saundry avatar
Written by Garrett Saundry
Updated over a year ago

As an alternative to using a mail client such as Outlook to read, compose and manage your email, you can use a web-based mail provider, such as Gmail, Hotmail or Yahoo. This article covers how to send and receive Webnames-provided email within Gmail.

Follow the instructions below, provided by Gmail, to allow your Webnames-provided emails to appear within your Gmail account. Also recommended is the last step whereby you can configure your Gmail account to be able to send email using your Webnames-provided email account as well.


Receiving in Gmail

  • Open your Gmail account.

  • At the top right, click the gear icon.

  • Select See all settings.

  • Select the Accounts and Import tab

  • In the "Check mail from other accounts" section, click Add an email account

  • Enter the full email address of your Webnames-provided account, then click Next.

  • You have a few options to choose from. Here’s the recommended settings:

    1. Leave a copy of retrieved messages on the server - Checking this box will result in emails in your Webnames-provided account being left alone once they have also been downloaded to Gmail. Thus, you’ll be able to access them in both Gmail and Webnames webmail. Conversely, if you only intend on accessing emails via Gmail, leave this box unchecked, but be aware that once emails are individually pulled into Gmail, they will only be exist within Gmail, and not on Webnames' email servers. Learn more.

    2. Always use a secure connection (SSL) when retrieving mail - Keep this checked.

    3. Label incoming messages - Check the box if you’d like to easily see which emails in your inbox came from this account.

    4. Archive incoming messages - Don’t check. Only check if you don’t want to see new messages from your Webnames-provided account in your Gmail inbox.

  • Click Add Account. If you get an error message while getting set up, click the Show error details link to find out more about what’s not working.

NOTE: Gmail will check your other account for new emails periodically. There is no setting to adjust how often Gmail checks your Webnames-provided email account for new mail.

The more frequently Gmail finds new email to download, the more frequently it will check for new mail (accounts which receive email on a regular basis are checked more frequently by Gmail than accounts which only periodically receive email).

You can see when your Webnames-provided email account was last checked from the "Accounts and Import" tab in Gmail.


Sending from Gmail

Once your account has been added successfully, you'll be asked if you want to be able to send mail using this address as well. This lets you compose and send messages using Gmail, but have them be sent out from your Webnames-provided account.

  • Provide the following information when prompted:

    1. SMTP Server: securemail.webnames.ca

    2. Port: 587 (Optionally, port 465)

    3. Username: Full Email Address

    4. Password: Your Password

    5. Under password, select the Secured connection using SSL option

    6. Click Save

To use one of your alternate sender addresses, click the From link when you compose a new message in Gmail. After clicking From, you'll see a drop-down menu next to your address, where you can select your Webnames-provided email address.

To make your Webnames-provided email address the default email address used in Gmail, on the same Accounts and Import tab, click "make default" beside the address in the "Send mail as:" section of the page.

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