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Windows Mail Setup Guide for ActiveSync Exchange Service
Windows Mail Setup Guide for ActiveSync Exchange Service

This guide provides instructions for configuring Windows Mail to access your Webnames.ca hosted email account via ActiveSync.

Garrett Saundry avatar
Written by Garrett Saundry
Updated over a week ago

WINDOWS MAIL USING ACTIVESYNC W/SSL

NOTE: Please note that Microsoft's "New Outlook" does not support Activesync connections. Alternatives therefore include using a different email program (such as Windows Mail), or switching to utilizing an IMAP connection instead.

This guide provides instructions for configuring Windows Mail to access your Webnames.ca hosted email account via ActiveSync. The setup will result in the connection of email, calendar, tasks, and contacts all being synchronized with what appears in webmail for this same email account. To synchronize between two or more devices, configure them all to connect via ActiveSync

Note: In other versions of mail programs, the location and look of certain steps may differ, however the same general steps and settings may be used.

This guide assumes that email services have been purchased, and email addresses have been created in the email administration interface.

To setup your Windows Mail email client using Activesync with SSL to work with your e-mail accounts please follow the steps below:

NOTE: If you are switching from an existing IMAP or POP3 connection to using Activesync, the following steps will create a new connection in Windows Mail to your existing email account. After this new connection is created and working, the previous IMAP connection can be deleted. No mail will be lost, since with both IMAP and Activesync, your email resides on the our mail server at all times.

Select the Windows icon in the lower left of your desktop and search for, or scroll to Mail in your list of programs.

Once Mail has opened, click on Accounts on the left and then + Add account on the right.

In the Add an account window, select Advanced Setup from the list of account types.

In the next window, select Exchange ActiveSync.

In the next window, enter the following:

  • Email Address: Full Email Address

  • Password: Your Password

  • User name: Full Email Address

  • Domain: Your domain name

  • Server: securemail.webnames.ca

Scroll down...

  • Server requires encrypted (SSL) connection: checked

  • Account Name: Any name/label you like

Click Sign in and setup is then complete.

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