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Performing a Domain Renewal
Performing a Domain Renewal

This article contains steps and links for renewing a domain name

Garrett Saundry avatar
Written by Garrett Saundry
Updated over a week ago

To renew a domain:

  1. Select the domains you wish to renew from the displayed list

  2. Click on Renew Selected in the bottom right.

  3. On the payment information page, select the desired method of payment and click Next.

  4. Provide payment information as prompted and click Submit Payment

  5. If a deferred payment method was selected (such as cheque or online banking), then payment information will be displayed on the screen.

  6. Upon receipt of payment, the domain renewal(s) will be processed and a receipt issued via email.

NOTE: If your domain does not appear on the Renew Domains page, it may either:

a) be bundled along with another service such as hosting, and this bundled service may have expired.

b) be expired beyond the standard renewal grace period, and entered into a Redemption Period.

Renew by phone by calling our Customer Support representatives

Contact Us

Telephone Support Hours

Monday - Friday: 6:00 AM to 5:00 PM Pacific Time

Saturday, Sunday & Holidays: 8:00 AM to 4:00 PM Pacific Time

Telephone Numbers

Toll Free Support Line: 1-866-221-7878

E-Mail Support

Customer support: [email protected]

Activate our secure and convenient Auto-Renewal Service

To set your domain to auto-renew each year:

  1. Click on the checkbox to the left of the domains you wish to change and click on Change Selected at the bottom

  2. Choose Credit Card as the method of payment, and select an existing card or enter new card information

  3. Click Save to apply your new payment method.

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