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Changing the Owner of a Domain
Changing the Owner of a Domain

How to transfer a domain name to another Webnames customer

Garrett Saundry avatar
Written by Garrett Saundry
Updated over a year ago

The process for changing the owner (i.e. the Registrant) of a domain is initiated via our website.

There is no charge for this type of transfer, and the functionality of the domain can be maintained through the options provided when transferring.

REGISTRANT TRANSFER PROCESS CHECKLIST

  1. Ensure that the current Admin Contact listed in WHOIS (including contact information), is current and valid (a transfer confirmation email will be sent to this email address later in the transfer process, so the email address needs to be accurate). [Search the WHOIS].

  2. If necessary, have the current owner update their Admin Contact email address via the Webnames account the domain currently resides in.

GETTING STARTED

Transfers are always initiated from the destination Webnames account.

    1. Enter the domain name(s) to transfer and click Continue

    2. Once validated, click Continue once again

    3. On the following Services page, select which existing services to retain on the domain once the transfer completes

    4. An overview of your transfer, any add-ons which were selected, as well as costs for any retained services will be displayed. Click Next when ready.

    5. If necessary, set up an account with Webnames or log into your existing account

    6. Confirm, choose or create a Registrant (owner) for the domain(s) by clicking Select beside the applicable Registrant.

      1. If a list of Registrants is not shown, click back to Step 7 above and look for an option on the right for creating a new Registrant.

If gaining and losing Registrants reside in separate Webnames.ca accounts

  1. If gaining and losing Registrants reside in separate Webnames.ca accounts:

    1. A request to authorize the transfer will be sent first to the Gaining Registrant email address, and approval must be obtained within five days of the transfer process being initiated

    2. Subsequent to the Gaining Registrant approval, a request to authorize the transfer will then be sent to the Losing Registrant email address, and approval must be obtained within ten days of the transfer process being initiated

    3. As part of this authorization request, the Losing Registrant will also be provided with the option to opt out of the domain's 60-day transfer lock.

  2. Once approval from both parties has been received:

    1. The transfer request will automatically be submitted to the respective Registry

    2. The Registrant transfer will complete within a few minutes

    3. The domain(s) will then become active within the respective Webnames.ca account Both parties will be notified via email that the transfer has been completed.

    4. If the 60-day transfer lock was not opted out of by the Losing Registrant, then the Gaining Registrant will be unable to transfer the domain name to another Registrar for a period of 60 days.

If gaining and losing Registrants reside in the same Webnames.ca account, or are configured in a Parent-Child configuration:

  1. The transfer request will automatically be submitted to the respective Registry, no additional approval or authorizations are required.

  2. The Registrant transfer will be complete within a few minutes

  3. The domain(s) will then become active within the respective Webnames.ca account.

The status of your transfers can be monitored via My Account > Dashboard > Other > Domain Transfers in Progress.

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