The process for changing either the Registrant (owner), or which Webnames account a domain is associated with, is facilitated via a Registrant Transfer on our website.
There is no charge for this type of transfer, and the functionality of the domain can be maintained through the options provided when transferring.
REGISTRANT TRANSFER PROCESS CHECKLIST
Ensure that the current Admin Contact listed in RDAP/WHOIS (including contact information), is current and valid (a transfer confirmation email will be sent to this email address later in the transfer process, so the email address needs to be accurate). [Search the WHOIS].
If necessary, have the current owner update their Admin Contact email address via the Webnames account the domain currently resides in.
GETTING STARTED
Transfers are always initiated from the destination Webnames account.
Initiate a Registrant transfer
Enter the domain name(s) to transfer and click Continue.
Next, the domain(s) will be validated as to whether they are currently registered at Webnames. Click Continue.
On the following Services page, select which existing services to move to the destination as part of the transfer. Click Continue.
An overview of your transfer, any Services which were selected, as well as costs for any retained services will be displayed. Click Next when ready.
If necessary, set up an account with Webnames or log into your existing account. Click Next.
Confirm, choose or create a Registrant (owner) for the domain(s) by clicking Select beside the applicable Registrant.
If a list of Registrants is not shown, click back to the previous step and look for an option on the top right for creating a new Registrant.
If gaining and losing Registrants reside in different Webnames.ca accounts:
A request to authorize the transfer will be sent first to the Gaining Registrant email address, and approval must be obtained within five days of the transfer process being initiated
Subsequent to the Gaining Registrant approval, a request to authorize the transfer will then be sent to the Losing Registrant email address, and approval must be obtained within ten days of the transfer process being initiated
As part of this authorization request, the Losing Registrant will also be provided with the option to opt out of the domain's 60-day transfer lock.
Once approval from both parties has been received:
The transfer request will automatically be submitted to the respective Registry
The Registrant transfer will complete within a few minutes.
The domain(s) will then become active within the respective Webnames.ca account Both parties will be notified via email that the transfer has been completed.
If the 60-day transfer lock was not opted out of by the Losing Registrant, then the Gaining Registrant will be unable to transfer the domain name to another Registrar for a period of 60 days.
If gaining and losing Registrants both reside in the same Webnames.ca account, or are configured in a Parent-Child configuration:
The transfer request will automatically be submitted to the respective Registry, no additional approval or authorizations are required.
The Registrant transfer will be complete within a few minutes
The domain(s) will then become active within the respective Webnames.ca account.
The status of your inbound transfers can be monitored via your My Transfers page (My Account > Dashboard > Other > Domain Transfers in Progress).