Webnames Account Notifications govern the recipients of emails pertaining to invoices, renewals notices, as well as technical and account notifications.
To manage your Webnames.ca Notifications:
Account Notifications
General account notifications are always sent to the account owner's email address.
Credit Card Notifications
Notifications for the use and expiry of credit cards are sent to the email address associated with each credit card. This email address is specified at the time each credit card is entered into our system.
Billing and Finance Notifications
Invoices and Receipts are sent to the contact specified:
Account Owner: Notices will be sent to the Webnames Account Owner
Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.
Product and Service Renewal Reminders
Renewal Reminders are directed to the following:
Account Owner: (Default) Notices will be sent to the Webnames Account Owner
Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.
The default Renewal notification settings are:
Receive Email: Sent at 4, 2, and 1 week prior to the domain or service expiration.
Receive Postal Mail: Sent approximately 3 weeks prior to the domain or service expiration.
Receive Phone Calls: A call is made approximately 3 days prior to the domain or service expiration.
Receive SMS Text Messages: SMS messages are sent 21 and 4 days prior to domain or service expiration.
NOTE: The option for SMS Text Messages is only available when renewal reminders are set to go to the Account Owner.
Technical Notifications
DNS and name server update notifications are sent to the contact specified:
Account Owner: Notices will be sent to the Webnames Account Owner
Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.
Carbon Copy
Provide both Name and Email address to have all notifications on the page carbon copied to the address(es) specified.
After making updates, click the corresponding Update button
See Also: Account Guide