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Two-Factor Authentication
Two-Factor Authentication

This article describes the features and benefits of two-factor authentication in conjunction with your account

Garrett Saundry avatar
Written by Garrett Saundry
Updated this week

Two-Factor Authentication (2FA) is a security feature that adds an extra layer of protection to user accounts, by requiring users to provide an additional verification code in addition to their regular login credentials when accessing their account. This code is usually sent to the user's mobile device via SMS or generated by a Time-based One-Time Password (TOTP) app, such as Google Authenticator.

Enabling 2FA is an effective way to protect against unauthorized access to your account, and is recommended for all users.

Two-factor authentication can be enabled to work with either:

  • Google Authenticator (or other Time-based One-Time Password app)

  • Mobile Text message

To enable and configure two-factor authentication, browse to Account > Account Settings > Security Settings. Choose a two-factor authentication method, complete the setup steps and click Apply.

Multi-User Logins

If you happen to be sharing your account credentials with another user or co-worker, we strongly recommend against this practice, as it creates access, control and security issues, and precludes 2FA from being used easily.

As a solution we recommend the use of Multi-user logins, which provides each user with their own set of credentials to a single account, which in turn allows for 2FA to be used separately by each user.

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