Domain Names (Domain Value Bundle)
We provide the option for domains to be canceled upon their next renewal date. Domains that are canceled in this fashion will continue to work until their next renewal date.
Click on the domain you'd like to set a cancellation date for
In the Domain Actions section in the bottom right check the box Cancel this domain on its expiry date
Click Update
Be aware that if you set this option, you will not receive any renewal notices of any kind for the domain.
Note: If Auto-Renewal is already set for this domain, it must be disabled first (i.e. set to Manual Renewal) first. The option for disabling auto-renewal is also found in the Domain Actions section of the page
Plesk Web Hosting
To ensure continuity of service, all hosting plans are set to auto-renew. You can however still manually cancel a hosting plan at any time. We provide these cancellation options:
Immediately
Upon next renewal
At any other date between
Under the associated domain name, click the Manage button under Web Hosting.
(Click the drop down arrow on the right of the domain name if necessary to expose the Manage button)
In the Actions section in the bottom right click the Cancel button under Cancel Package.
Chose the desired cancelation date.
If applicable, choose to keep or cancel any email accounts that are included with your hosting.
NOTE: Canceling Web Hosting DOES NOT cancel the related domain name. Upon cancellation of your hosting, the domain name will become a stand-alone Domain Value Bundle that can be renewed or canceled independently at your discretion.
Renewals of Web Hosting Services are non-refundable, though seven day's notice is provided in advance of renewal occurring should customers wish to discontinue with services.
For customers wishing to cancel both their Plesk Web Hosting and the included domain:
Cancel the Plesk Web Hosting package.
Once cancelled, the included domain is automatically downgraded to a stand-alone Domain Value Bundle Package.
Cancel the Domain Value Bundle Package.
LiteSite Web Hosting
To ensure continuity of service, all LiteSite plans are set to auto-renew. You can however still manually cancel a LiteSite plan at any time. We provide these cancellation options:
Immediately
Upon next renewal
At any other date between
Under the associated domain name, click the Manage button under LiteSite Hosting.
(Click the drop down arrow on the right of the domain name if necessary to expose the Manage button)
In the Actions section in the bottom right click the Cancel button under Cancel Package.
Chose the desired cancelation date.
If applicable, choose to keep or cancel any email accounts that are included with your hosting.
NOTE: Canceling LiteSite DOES NOT cancel the related domain name. Upon cancellation of your hosting, the domain name will become a stand-alone Domain Value Bundle that can be renewed or canceled independently at your discretion.
LiteSite renewals of are non-refundable, though seven day's notice is provided in advance of renewal occurring should customers wish to discontinue with services.
For customers wishing to cancel both their LiteSite and the included domain:
Cancel the LiteSite package.
Once cancelled, the included domain is automatically downgraded to a stand-alone Domain Value Bundle Package.
Cancel the Domain Value Bundle Package.
Wix
To ensure continuity of service, all Wix plans are set to auto-renew. You can however still manually cancel a Wix plan at any time. We provide these cancellation options:
Immediately
Upon next renewal
At any other date between
Under the associated domain name, click the Manage button under Wix.
(Click the drop down arrow on the right of the domain name if necessary to expose the Manage button)
In the Actions section in the bottom right click the Cancel button under Cancel Package.
Chose the desired cancelation date.
If applicable, choose to keep or cancel any email accounts that are included with your hosting.
NOTE: Canceling Wix DOES NOT cancel the related domain name. Upon cancellation of your hosting, the domain name will become a stand-alone Domain Value Bundle that can be renewed or canceled independently at your discretion.
Renewals of Wix packages are non-refundable, though seven day's notice is provided in advance of renewal occurring should customers wish to discontinue with services.
For customers wishing to cancel both their Wix package and the included domain:
Cancel the Wix package.
Once cancelled, the included domain is automatically downgraded to a stand-alone Domain Value Bundle Package.
Cancel the Domain Value Bundle Package.
To ensure continuity of service, all email plans are set to auto-renew. You can however still manually cancel an email plan at any time. We provide these cancellation options:
Immediately
Upon next renewal
At any other date between
Under the associated domain name, click the Manage button under Email.
(Click the drop down arrow on the right of the domain name if necessary to expose the Manage button)
In the Actions section in the bottom left click the Cancel link under Cancel Email.
Chose the desired cancelation date.
NOTE: Canceling Email DOES NOT cancel the related domain name.
Renewals of Email Services are non-refundable, though seven day's notice is provided in advance of renewal occurring should customers wish to discontinue with services.
DNS
To ensure continuity of service, all DNS Hosting plans are set to auto-renew. You can however still manually cancel a such a plan at any time. We provide these cancellation options:
Immediately
Upon next renewal
At any other date between
Under the associated domain name, click the Manage button under DNS.
(Click the drop down arrow on the right of the domain name if necessary to expose the Manage button)
In the Actions section in the bottom left click the Cancel link under Cancel Email.
Chose the desired cancelation date.
NOTE: Canceling DNS Hosting DOES NOT cancel the related domain name.
Renewals of DNS Hosting Services are non-refundable, though seven day's notice is provided in advance of renewal occurring should customers wish to discontinue with services.
SSL Certificates
SSL Certificates function a bit differently than most of our other products in that SSL Certificates are replaced with a functional equivalent each term as opposed to the same certificate simply having it's term extended. Therefore, in order to "cancel" a certificate, all that is required is that it's replacement not be purchased.
In the case of manually-renewed certificates, to discontinue use, no action is required and the existing certificate should just be allowed to expire.
For certificates that are set to auto-renew, all that is required is that they be taken off auto-renew, and then allowed to expire in the same way as manually-renewed ones.
As an additional resource, you can view all your issued SSL Certificates via the following button:
All you renewal settings can be reviewed via the button below. Select any products for which you'd like to change your renewal method and click the Change Selected button at the top right of the page.
NOTE: Some of our services, most notably web hosting and email services, must always be on autorenewal, via the payment method of your choice. See this article for more information.