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About Email Forwarding

Written by Garrett Saundry

What Is Email Forwarding?

Email forwarding (or email forwarder, or alias) is a receive‑only email address that does not have its own mailbox or storage. Instead of storing messages, the alias forwards all incoming email to one or more real email addresses (called destination addresses).

Example:
[email protected] → forwards to [email protected]


What an Email Alias Is Used For

Email aliases are commonly used to:

  • Create public or role‑based addresses like:

    • info@

    • sales@

    • support@

    • billing@

  • Protect privacy by:

    • Publishing one public address

    • Delivering mail to private personal inboxes

  • Provide flexibility:

    • Change where messages go without changing the public email address


How Email Aliases Work

Core Behavior

  • All emails sent to the alias are automatically forwarded.

  • Forwarding is one‑way only:

    • Alias → destination address(es)

  • The alias itself:

    • Has no mailbox

    • Cannot store email

    • Cannot be logged into

Sending Email

  • An alias cannot send email by itself.

  • Email must be sent from a real mailbox.

  • Sending as the alias is only possible if:

    • A destination provider (such as Microsoft 365 or Google Workspace)

    • Is separately configured with “Send As” or alias‑sending permissions


Destination Addresses

A destination address is where forwarded emails are delivered.

What Can Be a Destination?

  • Any valid email address

  • Hosted by any provider, including:

    • Microsoft 365

    • Google Workspace

    • On‑premise mail servers

    • Internet service providers (ISPs)

    • Third‑party email services

Multiple destination addresses can be used if required.


What Happens to the Email in Transit

Message Handling

  • The original sender’s “From” address is preserved

  • The envelope recipient remains the alias

  • The final recipient is the destination address

Filtering and Delivery

Once forwarded:

  • Spam filtering

  • Malware scanning

  • Rate limits

  • Retention rules

  • Mailbox quotas

…are all applied by the destination email provider, not the alias itself.


Limitations of Email Aliases

Email aliases do not have:

  • A mailbox

  • Storage

  • Login access

  • IMAP, POP, or SMTP access

They are forwarding only.


Security & Compliance Notes

  • Spam and malware detection occurs primarily at the destination provider

  • Email forwarding can be affected by sender authentication policies (SPF, DMARC)

  • Webnames automatically applies:

    • SPF

    • SRS (Sender Rewriting Scheme)

    • To improve forwarding reliability and standards compliance


Observability and Support

Webnames staff can:

  • Access forwarding logs for an alias

  • Confirm whether an email:

    • Was received

    • Was successfully forwarded

Once the message is handed off to the destination email service, it becomes subject to that provider’s:

  • Spam filtering

  • Rate limiting

  • Security controls


Practical Examples


Short Definition (For Quick Reference)

At Webnames.ca, an email alias is a receive‑only forwarding address with no mailbox. It forwards incoming messages to one or more real email addresses at any provider.

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