Every year, ICANN (Internet Corporation for Assigned Names and Numbers) requires domain registrars like Webnames.ca to send WHOIS accuracy reminder emails to domain owners. These emails ensure that the contact information associated with your domain name registration is accurate and up to date.
Maintaining accurate WHOIS information is important because:
It helps prevent domain suspension due to inaccurate data.
It ensures you receive critical notifications about your domain.
It complies with ICANN’s contractual requirements.
What Does the Email Look Like?
The email will typically:
Come from Webnames.ca Support <[email protected]>
Include your domain name(s).
Display the current WHOIS contact details (Registrant, Administrative, and Technical contacts).
Ask you to review and confirm the accuracy of this information.
If all the contact information in the WHOIS confirmation email is accurate, then no action is required.
Steps to Correct Inaccuracies at Webnames.ca
If you notice any incorrect information in your WHOIS record, follow these steps:
1. Log in to Your Webnames.ca Account
Go to Webnames.ca and click Login in the top-right corner.
Enter your username and password.
2. Review Your Registrant Information
After logging in, go to Registrant List.
This page displays all existing registrant profiles associated with your domains.
Verify that the details (name, organization, address, phone number, and email) are accurate.
3. Update Registrant Details if Needed
Click Edit next to the registrant you need to update.
Make the necessary changes and save.
4. Review General Account Information
If you need to update your account owner details (such as name or email), go to Account Settings.
Update and save changes as required.
5. Confirm Changes
After saving, you may receive an email asking you to verify the updated email address.
Click the verification link in that email to complete the update.
Important Notes
ICANN requires that all WHOIS information be accurate. Failure to update incorrect details can result in domain suspension.
If you use WHOIS Privacy Protection, your personal details are masked publicly, but the underlying contact information must still be accurate.