Skip to main content
All CollectionsWeb Hosting
Navigating WordPress Dashboard Challenges: Heartbeat API and Resource Management
Navigating WordPress Dashboard Challenges: Heartbeat API and Resource Management

This article discusses causes and solutions for 503 resource issues experienced in the WordPress dashboard.

Garrett Saundry avatar
Written by Garrett Saundry
Updated over 6 months ago

WordPress, a versatile content management system, sometimes presents challenges to its users. One such challenge is the impact of the WordPress Heartbeat API on the auto-saving of drafts, particularly when editing large or numerous pages simultaneously or having multiple dashboard windows open. This article will delve into the specifics of these issues, offering practical solutions to manage them effectively.

Understanding the WordPress Heartbeat API

The WordPress Heartbeat API facilitates real-time communication between your browser and the server. It sends regular pulses, or ‘heartbeats’, at specific intervals, typically every 15 seconds. This functionality powers features like auto-saving drafts, which can be a boon for preserving your work. However, it can also lead to complications.

The Compounding Effect of Heartbeat API Calls

When you have multiple dashboard windows open or are editing large or numerous pages simultaneously, the Heartbeat API can generate a high volume of AJAX POST requests to /wp-admin/admin-ajax.php. This can lead to a compounding effect, where each additional window or page increases the number of Heartbeat API calls, thereby increasing the load on the server. You can confirm whether heartbeat API calls are contributing to your resource issue by reviewing the logs available in your Plesk Hosting Control Panel. Symptoms will include references to admin-ajax.php in the logs just prior to 503 errors also making an appearance.

The Impact on Server Resources

These compounded Heartbeat API calls can exhaust the server resources available. This can lead to slow site performance, increased server load, and even downtime. It’s akin to a traffic jam on a highway - the more cars (or in this case, Heartbeat API calls), the slower the traffic moves.

Practical Solutions for Resource Management

To mitigate these issues, consider the following recommendations:

  1. Limit the Size and Quantity of Dashboard Windows: By limiting the number of dashboard windows open at any given time, you can reduce the number of Heartbeat API calls. Similarly, try to limit the size of the pages you’re editing simultaneously. This can help manage the load on the server and ensure smoother operation.

  2. Reduce the frequency of the WordPress heartbeat: By reducing the frequency of the heartbeat, the number of content auto-saves and other post-backs is decreased, thus reducing resource consumption. Click here for a list of currently available plugins. We recommend the WP Heartbeat plugin.

  3. Upgrade Your Hosting Plan: If limiting the size and quantity of dashboard windows isn’t feasible or doesn’t sufficiently alleviate the issue, consider upgrading to a hosting plan that offers more resources. This can provide your WordPress site with more server resources to handle the increased load from the Heartbeat API calls. You can review your current resource consumption in the Resource Usage section of your Plesk Hosting Control Panel. If the resource graphs show that certain resources are being exhausted regularly, a plan upgrade is an advisable course of action to take. If you only observe periodic spikes in usage, consider troubleshooting those since they are often indicative of an underlying issue.

In conclusion, understanding the impact of the WordPress Heartbeat API on server resources is crucial for effective WordPress management. By implementing these practical solutions, you can ensure a smoother, more efficient WordPress experience.

Did this answer your question?