DNS Records connect services like web and email to a domain name. The DNS records below are required for your Webnames email services to work. In most cases we will automatically apply these records for you. in some other cases, you may need to apply these records manually:
TYPE | HOST NAME | DESTINATION HOST NAME | PRIORITY |
MX | yourdomain.ca | smtp.webnames.ca | 10 |
SRV | _autodiscover._tcp.yourdomain.ca | webnames.ca | 5 / 25 port 443 |
CNAME | autoconfig.yourdomain.ca | autoconfig.webnames.ca |
|
TXT | yourdomain.ca | v=spf1 a:spf10.webnames.ca -all |
|
DNS records need to be applied manually in the following cases:
A DNS provider other than Webnames is being used
Webnames DNS Hosting is being used
DNS records are updated via one of the following, depending on your domain's configuration:
Domains using name servers from another provider: DNS provider other than Webnames: Apply the DNS records shown above to the name servers of your DNS provider. You can determine who is providing the name servers for your domain via a WHOIS lookup.
Domains using Webnames Website Hosting: Webnames Web Hosting: Apply the DNS records shown above the to DNS section of your Plesk Control Panel . Replace any existing MX record, and add the remaining three records.
Domains using Webnames DNS Hosting: Webnames DNS Hosting: Apply the DNS records above below the to your DNS Admin interface. Replace any existing MX record, and add the remaining three records.
NOTE: Ensure that all legitimate sources of email for your domain are defined in your SPF TXT record. In the table above, the value "v=spf1 a:spf10.webnames.ca -all" is only correct if Webnames is the only source of legitimate email. If you have additional sources, use a tool such as the one found at https://mxtoolbox.com/SPFRecordGenerator.aspx to create a record that is right for you.
Advanced: Prior to making these DNS changes, we recommend first lowering your TTL
value to 5 minutes and allowing that change to propagate. Once the new TTL value has propagated, any future DNS changes should only take 5 minutes to propagate.
Once all DNS changes have been made, propagated and verified, the TTL value can be changed back to its previous value.