Submitting SPAM

Help us improve our email and spam filtering by following the steps in this article

Garrett Saundry avatar
Written by Garrett Saundry
Updated over a week ago

Customers can help us improve our spam filtering by forwarding examples of any unwanted emails that may be gotten past our email filters.

Spam samples should be forwarded as an attachment so that full headers can be analyzed. Do not forward spam inline.

Submitted spam will be analyzed, and their signatures will be extracted to be added to our spam signature database. This helps to improve our AntiSpam detection and filtering for similar spam.

The analysis is an automated process, and samples which you send will not be read by a human, nor responded to.

Steps to report SPAM

  1. Forward the entire spam sample as an attachment to [email protected]

  2. No additional content need be added to the body of the email as only the attachment will be analyzed.

  3. Send the message.

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